Our Latest Newsletter
March 2007

Hi Everybody

We are pleased to introduce you to our new and updated website. Check out the People page for details on our team.

Trade Agreements

The terms and conditions of trade which your clients sign should be reviewed from time to time to ensure the document is still up to date. For instance the changes to the Privacy Act which were introduced in February 2006 mean that you now require the written permission of a prospective client before being able to have their credit record checked.

Another item which should be included in your terms and conditions is a paragraph stating that all fees incurred in the recovery of outstanding monies will be payable by your client.

If you are a business which does not provide a credit application, you should have a sign on your wall or counter stating that all fees incurred in the recovery of outstanding monies will be payable by your client. Your staff must point this sign out to new clients to allow this to be enforced if necessary at a later date.

If you have any questions regarding the recovery of collection costs, please contact us.

We have noticed that some of our clients are being treated like banks by their debtors. Remember, if you offer credit, your client is obliged to meet your repayment requirements. If they do not do this, you are quite within your rights to pass the debt to us for collection. Often debt recovery is far more effective and faster if a debt comes to us sooner rather than later. Don?t wait until the debt reaches your 90 Day column; pass it to us as soon as it is overdue. This establishes with your client that you do stick to your terms of trade. It also makes it more difficult for them to hide.

We are happy to discuss with you this and any other questions you may have.

Kind Regards
Richard Moore & The Team at TCC

Our Mission

Our mission is to improve New Zealand business profit by providing an effective debt collection service based on communication.